We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Please return your item to:

Petticoat Lane: 347 Greenwich Ave. Greenwich, CT 06830
You can always contact us for any return questions at cs@petticoatlane.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Pricing
We have the right to cancel any order with a pricing error.

Exchanges
The fastest way to ensure you get what you want is to return the item with a note of what you want to exchange the product for. Please call us 1-800-401-2247 if you want to discuss options or recommendations.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.